BA unveils upgraded Seattle airport lounge

The Seattle lounge has opened its doors following an extensive refurbishment, becoming the latest to offer an improved pre-flight customer experience.

It joins Singapore, Washington, Lagos and London Gatwick, which have all been given a new look and feel over the last nine months.

Airport lounge refreshes were carried out in Edinburgh, London Heathrow Terminal 5B and Heathrow Terminal 3 in 2023.

The airline’s lounge at Seattle Tacoma International Airport has been designed with Pacific Northwest touches.

It now features a completely redesigned food servery area offering a comprehensive range of hot and cold items, a dedicated à la carte dining experience for First customers and work-friendly focus pods.

A brand-new full-service bar has also been installed.

British Airways also recently completed the refresh of its lounge in Singapore, with a brand-new à la carte Concorde Dining area, bespoke British furniture, locally inspired fabrics, and newly designed menus.

British Airways’ Chief Customer Officer, Calum Laming, said: “We announced our £7bn transformation programme last year and promised to improve the customer experience both on the ground and in the air.”

“Just like our customers and colleagues, each lounge is unique. Customers can expect to see nods to our British heritage blended seamlessly with features that celebrate the locality of the destination.”

British Airways is opening new lounges in Miami and Dubai this year while Boston and Glasgow airport lounges will be refreshed.